Guest Compendium

Reception is open 24 hours a day, 7 days a week.  

Access - NOAH’S entry doors and basement lift access are locked, between the hours of 11.30pm and 6am.  Your room card allows after-hours access via the front entry doors

Car Parking - Complimentary car parking is available in the basement and vacant lot next door, via a boom gate, accessible with your room key card. Parking is for registered guests only and subject to availability.

Checkout time is 10am. Additional charges will apply after this. Should you wish to extend your stay please contact Reception (dial ‘9’ from your room).

Room Cooling & Heating – Choose from 3 fan settings.  Unit is off when the middle switch is in the down position.  To increase room temperature, rotate the dial fully clockwise. To decrease room temperature, rotate the dial fully anti clockwise.

NO SMOKING - NOAH’S has a strict no smoking/vaping policy in all public areas, rooms, and balconies. If you do not adhere to this policy, you will be asked to leave the hotel.  If extra cleaning is required to remove odours from your room, a fee of $250 will be charged to your account. If the Hotel’s fire alarm system is activated as a direct result of smoking/vaping in the room your account will be charged the false alarm fee charged by Fire & Rescue NSW which is currently $1,776.00. There is a designated smoking area in the carpark off the ground floor. 

Courtesy - Please be mindful to keep all noise to a minimum, particularly between 10 pm and 9 am. If you are disturbed by noise or unruly behaviour, please call Reception for assistance.  Security will be called if required. Offenders will receive one warning which will be followed by a request to vacate the premises with no refund.

Telephone - To call Reception, dial 9 and dial 5 for the Restaurant. To call another room, dial 1 before the room number. To make an external call dial 0 before the number (charges may apply). To check voicemail, press star then 8, then press 5 to listen to your message. Press 5 again to access more messages. Press 3 to erase messages.

Housekeeping - Your room will be serviced between 9am & 2pm daily. If you do not require a daily service, contact reception to request any required amenities.

Baggage store - Please see reception if you need your bags to be stored for a short period of time. NOAH’S has very limited storage facilities, leaving bags is at the owner’s risk, NOAH’S will not take responsibility for loss or damages. 

Guest Laundry - Located on the Lower Ground Floor to the left of the elevator lobby. Access is available using your room key. The washing machine and dryer are both complimentary and washing powder is $2.

Electrical Connectors – available from Reception for low voltage units e.g. CPAP machines, to access power near the beds.

Photocopying & Printing - Available from Reception 30c a page B&W, $1 a page colour.

Dry Cleaning - Same day service Mon-Sat (to reception by 9am). Bags & rates available at reception.

ATM - Located a 600 meter walk from the Hotel at 19 Bolton Street Newcastle NSW 2300

Light Rail - Located on Scott St, 250m walk from hotel,  further information

Visitor Information Centre - The best place to start your visit to Newcastle, find out all the city has to offer without missing any of its special hidden gems. Find out more 

EV Charging Station - 3 Chargefox charging stations are located within Newcastle at 233 Wharf Rd, 1 Lamen St & in Smith St. Further information is avaliable on the Chargefox Website

Room Service - Room Service is available: 

• Breakfast - 6.45am - 11:30am (Mon-Sunday)
• Lunch/Dinner - 11:30am - 9:15pm (Mon-Sunday)

Dial 5 from your room to order. A delivery charge of $4.00 applies for each order.

Click to view our Room Service Menu.

Restaurant & Bar - NOAH'S Restaurant offers a buffet breakfast and a la carte dining for, lunch and dinner. Bookings are essential, for reservations please dial ‘5’ from your room. Snacks, sides and lighter dining options are also available in NOAH'S Bar, no reservation required. A 10% surcharge will apply on Sundays & public holidays.

• Breakfast (Monday - Friday) 6:30am - 9:30am
• Breakfast (Sat - Sun & Public Holidays) 7:00am - 10:00am 
• Lunch 12:00pm - 2:30pm
• Dinner (Monday - Saturday) 6:00pm - 9:30pm
• Dinner (Sunday) 6:00pm - 9:00pm

Click to view our full Lunch, Dinner & Kids Menu 

Free Wifi is available to all guests.

To connect -  select "NOAH'S On The Beach Guest" Network and click connect. No password is required.

Reception are happy to answer enquiries regarding internet access however technical  support is only available from the internet helpdesk on 1800 414 823

Digital Free TV and Foxtel Channels available

View the TV guide for Free to Air and Foxtel

NOAH’s on the beach is the perfect venue for your product launch, seminar, dinner,  conference or cocktail party.

Our elegantly appointed function rooms have the advantage of a magnificent location, over looking Newcastle Beach, or Newcastle Harbour. From the 
boardroom to the ballroom, we offer 8 specially  designed rooms of various sizes with seating arrangements for 2 to 300 delegates or guests.  Our professional and highly skilled conference & event team offer you personalised professional service and advice, to help make your function run smoothly and successfully.

We are fully equipped to handle all of your technical requirements. Wireless broadband internet access is available in all meeting rooms and public 
areas. All of our function rooms feature electronic projection screens and ceiling mounted data projectors ensuring seamless connectivity for your event.

Contact our professional conference & events team to arrange a site inspection. Further information can be obtained from reception by dialing ‘9’or click to enquire now.

Weddings

At NOAH’S On the Beach we love LOVE! We love to help and we’ll do everything within our power to make the first day of your happily ever after the best day of your life. There is no question NOAH’S is the premier wedding and reception venue in the region. The glistening Pacific creates a dramatic and commanding backdrop... then, of course, there is the carefully prepared menu and the unrivalled personal service. Talk to our dedicated Wedding  co-ordinator to see how we can tailor a complete wedding package as individual as you. But whatever you do, before deciding on a venue, come see for yourself. Click to enquire now

Your safety is important to us.  Privacy locks are on all accommodation room doors for added room security however they will override your room key so ensure they are not on when you are out of the room. The door does automatically lock when closed.

Please take a moment to familiarise yourself with the safety evacuation plan located on the back of your room door. Each accommodation room is equipped with smoke detector alarms which are audible within the room, should there be a fire or excessive smoke. In case of an emergency, the assembly area is in the vacant lot next to the hotel. The following steps are recommended for your safety in case of an emergency.

• Always know where your swipe key is kept
• Memorise exit routes including doors that may be between you and an exit in case of heavy smoke which may interfere with your vision
• If you smell smoke call reception on extension 9 and evacuate
• Feel the doorknob, if it is hot - do not open the door.  If is not - look carefully outside and if there is not too much smoke, go to the fire exit and descend to the ground level
• Always take your key with you.  You may need to get back into your room where it could be safer
• When leaving the building, walk - do not run and close all the doors behind you.  If the area around your room has too much smoke, go back to your room

If you are forced to stay in your room:

• Stuff wet towels and sheets around the door and turn off air conditioning ventilation
• If the doors and walls are hot, bail water on them with your rubbish bin.  Keep everything wet.  Place a wet cloth over your face and mouth

If the Hotel’s fire alarm system is activated as a direct result of occupant PROHIBITED ACTIVITIES SUCH AS COOKING, SMOKING, VAPING in the room, the Hotel will bill your guest account the false alarm fee charged by Fire & Rescue NSW (FRNSW). The alarm can also be activated if the bathroom door is left open and the room fills with steam. The current FRNSW false alarm fee is $1776.00.

Balcony safety - Children must not be left unsupervised on the balcony.  You must never climb over a balustrade or climb from one balcony to another or sit on top of the balustrade. For safety purposes, personal items must not be left outside on balconies; this includes but is not limited to, surfboards, eskies, towels, and clothing items.  Room furniture must not be removed from rooms or taken out on to balconies.  Please ensure balcony doors are locked when you leave your room for additional security. Storms can arise at any time and cause damage if doors have been left open.  Insects will enter rooms if the door has been left open.

If you suffer any injury or accident during your stay, please report it to reception so we can provide assistance.